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Nespresso Machine Not Working? Expert Troubleshooting Tips

Nespresso machines are a quick answer for our coffee needs, but the issues that arise make them difficult to use and are destined for the storage room.

You no longer need to be concerned about Nespresso machine issues. If your Nespresso machine isn’t working for any of the reasons stated above, I’ve provided simple and quick fixes that you can do at home.

I am positive that all of these work since, as a coffee connoisseur who adores Nespresso machines, I studied the full handbook, watched all of the videos, and read all of the solutions before compiling this list.

I hope it is useful to you. If your Nespresso machine isn’t working and the problem isn’t listed here, please leave a comment.

What Are Common Issues With The Nespresso Vertuo Machine?

Some regular problems with Nespresso machines include coffee not dispensing properly, loud noises from the machine, water leaks, and poor coffee quality.

Here are solutions for Some Common Nespresso Machine problems

Nespresso Vertuo Machine ProblemsQuick Solutions for Vertuo
Machine Not Turning OnCheck the power source
Check that the power switch is turned on
Check if the capsule container is full, empty the container
Call for maintenance for a technical error in the machine
Machine Turns to OFF ModeCheck for energy saving concept mode, the machine turns off automatically if not used for 9 minutes.
Machine Not Piercing the CapsuleCheck for the Wrong Capsule Placement, open the lever fully, and place the capsule properly before locking.
Lever Not Locked may change the angle of the capsule inside, press the lever down until you hear a click sound. 
Check for coffee ground residue buildup on the Grid plate, a clogged grid plate cannot pierce through the capsule.
Make sure to use the right capsules, as Non-Compatible Capsules will be of no use. 
A Broken Piercing Needle needs repair from nespresso customer care
Water is not heatingEnsure the power switch is on.
Ensure the water tank is filled and placed properly in the designated area
If limescale builds up in the machine heating element, if so descale it
The machine might be either old or require maintenance, call the nespresso club
Coffee Is Not HotPreheat the Cup, pour hot water into the cup, and leave it for 30 seconds before using it for brewing.
If preheating didn’t help, descale, as the buildup in the machine may be the cause of less efficiency.
Take help from Customer care for a thermoblock or Thermostat replacement.
Coffee is not dispensing.A blocked coffee outlet can prevent coffee from dispensing properly into a cup.
Run a cleaning cycle.
Ensure that you use compatible coffee capsules.
Run a descaling cycle if it’s long overdue.
Make sure the water tank is filled with sufficient water.
Low Coffee Flow/ Unusual Coffee FlowCheck for sufficient water levels in the tank.
Check that the capsule is placed correctly and that the lever is locked into position.
An airbubble might be obstructing the flow, run a cleaning cycle with no capsule to clear the airlock.
Perform a cleaning cycle or descale if necessary.
Coffee Grounds In CupNon-compatible coffee capsule.
Damaged coffee capsule.
Adjust the brewing settings, as quickly brewed coffee might have grounds in the cup.
Run the cleaning cycle twice to eliminate any residue buildup.
Coffee Grounds are stuckCheck the grid plate and clean it properly, coffee ground residue is mostly buildup on the grid plate.
Incorrect capsule size for the machine.
A capsule puncture needle needs cleaning.
Ensure the capsule lid is perfectly closed when reusing it.
Use filtered water in the machine, as hard water can lead to scale buildup.
Leaking WaterAssemble the water tank properly.
Avoid overfilling the water tank.
Check for a clogged coffee spout.
Check if the water tank is damaged.
If the water is still leaking, descale the machine to clear any internal blockages.
Leakage In Capsule ContainerMake sure the capsule is placed correctly.
Check the grid plate for any buildup, this may prevent the coffee from flowing into the cup and cause leaks.
Clean the grid plate and run the machine till clean water comes out without placing a capsule.
Check for an overfilled drip tray.
Clean the capsule holder.
Check the machine’s brewing pressure if it’s too high. The water pressure can rupture the capsule and cause leaks
Get good quality coffee capsules
Too long or Too Short ExtractionCheck for any buildup by running a cleaning cycle or descaling the machine, change the settings to factory reset, and run the machine.
Check capsule compatibility
Do not use old coffee capsules
Long Period of Not Using The MachineMake sure the water tank, drip tray, and capsule container are placed correctly, perform a cleaning cycle, and brew coffee.
Loud Noise From MachineAirlock Issue, Run the machine to brew without the capsule a couple of times. Until the air locked inside comes out and the noise is stopped. Now, place a new capsule and run the machine.
Scale buildup can also cause noise, descale the machine.
A clogged coffee spout can also cause noise, regular cleaning and descaling will help.
Nespresso Lights BlinkingNo Lights On The Button – The machine might have turned off automatically.
Steady Light On – Check the lever and lock it in position.
Lights Blinking Alternatively – Check if the lever is perfectly locked. Fill the water tank and press the button to start the machine.
Light Blinking While The Machine is Running If coffee is flowing normally, the machine is working fine.If water is flowing in the cup, the machine is requesting cleaning or descaling. Empty the capsule container and run the cleaning and recycling cycles.
Light Blinking But Machine Not Running – Extensive use of the machine can cause this, just switch the machine to the off position by pressing the button for 3 seconds and then switch it ON by pushing it once. Give it approximately 20 minutes to cool down.
Light Alternately Blinking 3 Times and Steady ON – Machine needs descaling.
Blinking Red Light – A blinking red light on a Nespresso machine indicates that the machine is overheating. Just turn OFF the machine and turn it ON. Wait for a minute for the machine to cool down.
Blinking Orange Light – It indicates that the machine needs descaling.

How Can I Troubleshoot My Nespresso Vertuo Machine?

The majority of the problems encountered while using a Nespresso machine, as well as thorough remedies to the problems, are covered. When utilizing a Nespresso machine, however, factory resetting, emptying, and cleaning are critical. 

If the problem isn’t technical, descaling, emptying, cleaning, and changing the settings might work.

Expert Troubleshooting Tips For Nespresso Machines

These tips will help troubleshoot various problems caused while using the Nespresso machine 

Resetting Your Nespresso Vertuo Machine

Resetting the Nespresso machine will solve a lot of problems with respect to extraction, and efficient functioning. To reset the Nespresso machine to factory reset.

  • Remove and empty the water tank
  • Open the lever and eject the used capsule
  • Leave the lever in the unlocked position
  • Press the button on top five times within 3 seconds
  • When the button blinks slowly five times, It completes the factory reset settings process.
  • Reassemble a filled water tank
  • Descale the machine
  • Perform a test run to see the machine’s functionality.
  • Check for lights
How to Reset Nespresso Factory Settings?

Emptying the Nespresso Vertuo Machine

You will need to empty the Nespresso machine before giving it for repair or when it’s not going to be in use for a longer period of time. The emptying of the Nespresso machine blocks the machine for 10 minutes.

step-by-step process to empty the machine

  • Clear out the water tank and put it in place
  • Place a cup under coffee outlet and lock the lever
  • Turn the power off and unplug the cord
  • Open the head and eject the used capsule container
  • Close the head and turn the lever to locked position
  • Press and hold the button while replugging the cord to power source and then release the button
  • Small quantities of steam and liquid will spill out in the cup
  • Nespresso machine turns off automatically when the machine is empty
How to Empty Nespresso Machine?

Cleaning of the Nespresso Vertuo Machine

The cleaning of your Nespresso machines is as easy as it can get. It doesn’t need any cleaning tools or equipment. Just perform the following steps to clean your Nespresso machine for a better coffee experience.

  • Wash the water tank thoroughly, fill it with water and keep it in place
  • Clean the drip tray of any remains
  • Place a big container under the coffee outlet
  • Eject the coffee capsule
  • Empty and rinse the capsule container
  • Close the head and lock the lever
  • Now, push the button three times within 2 seconds

The cleaning procedure will run for 5 minutes, performing 3 cleaning cycles. After 2 minutes of running the cycle, water starts to pour out of the cup.

The cleaning procedure can be stopped at any time by pressing the button once. After the internal cleaning is done, place a new coffee capsule in the machine and brew your coffee.

Regular Cleaning of Nespresso Vertuo Machine

Nespresso machines need to be cleaned regularly so that the coffee always tastes the same and stays clean. This is done by clearing out any clogs, which also makes the machine last longer without needing to be replaced or fixed. Regular cleaning also ensures the machine’s efficiency and saves energy, as well as helping to rule out any warranty issues caused by inadequate maintenance.

Inspecting Water Tank and Capsule Container

Inspecting the water tank and capsule container for quality assurance will guarantee that there are no problems with them. If the tank isn’t in the right place, there isn’t enough water in it, it’s broken, or the water tank and capsule container haven’t been cleaned and empty, this can lead to leaks, a messy coffee experience, and bad hygiene.

Every day, check the water tank and capsule container for defects and clean and place them to provide an excellent cup of coffee. 

Changing Water Filters

Changing water filters ensures that you drink a clean and high-quality cup of coffee, protects the Nespresso machine from calcification, and improves the taste of the water. Every four months, replace the water filters in your Nespresso machine.

Currently, these water filters are not preset in all Nespresso machines. It is a built-in feature of the Nespresso Zenius line of coffee machines.

Check the official Nespresso website to see if your machine is compatible with a water filter.

Descaling of Nespresso Vertuo Machine

Descaling the Nespresso machine once every three months is critical to prevent sediments from forming and affecting the taste and quality of coffee, as well as the unit’s maintenance.

To Descale the Nespresso machines, You can buy Nespresso descaling solutions on the market. Simply pour it into the water tank and fill it 3/4 full before running the machine. The complete process could take up to 20 minutes. You can pause the descaling process at any moment. If the machine is free of sediment, the descaling operation will go much faster.

Once the process is complete, run the machine with filtered water for 10 minutes before brewing with the Nespresso machine.

When used for work, Nespresso machines need to be descaled more often than when used at home. Furthermore, calcium deposits that damage the machine cannot be cited as a justification to request a replacement or repair under warranty, making it an even stronger reason to descale the machine every three months.

Recycling of Nespresso Pods

Recycling Nespresso pods is a deliberate and environmentally friendly effort for the earth. The Nespresso team has made the process really simple. Simply collect the recycling bags when you purchase the coffee capsules, and once the bag is full, just collect the bags and leave them in the drop box at a Nespresso store.


How Do I Clean My Nespresso Vertuo Machine?

To clean a Nespresso machine, rinse the water tank, drip tray, and capsule container and replace them, refill the water tank, keep a container under the coffee outlet for sediment drain, eject the used coffee capsule, clean the capsule placement area, lock the lever, and run the cleaning cycle in the machine with only water. Wipe the outside of the Nespresso machine with a wet towel. 

What To Do If Nespresso Machine Is Leaking?

If your Nespresso machine is leaking, check the water tank to see if it is properly placed, damaged, or overfilled, check for a clogged coffee spout, clean the grid, and look for a piercing needle. If everything is in place and working properly, descale the Nespresso machine for sediment.

If the problem persists, contact the Nespresso Club for assistance.

Is There A Warranty For Nespresso Machines?

All Nespresso coffee makers come with a one-year warranty against workmanship and material defects. Nespresso will replace and repair broken parts at no cost with a valid and original purchase confirmation.

Another option is a 2 year Nespresso warranty for people who register for a machine assistance program with the serial number of the machine and personal details. The Nespresso warranty is a reliable and easy-to-reach option on the Nespresso App for 7 days a week. Just register and become a Nespresso member as soon as you purchase the coffee maker.

My Nespresso Expert Machine Is Stuck In Descaling Mode, What Can I Do?

Nespresso machines remain in descaling mode until all of the water in the tank has been consumed. If you are filling the water tank for whatever reason during the descaling process, you must stop it immediately. To quit the descaling mode on the Nespresso Expert machine, press both buttons at the same time for one second.

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